What Our Clients Say about Deks Safaris and Tours Ltd.
At Deks Safaris and Tours Ltd, our greatest satisfaction comes from delivering journeys that leave lasting memories. Over the years, travelers from around the world have trusted us to craft personalized, seamless, and truly exceptional safari experiences across East Africa. What Our Clients Say? Their exceptional personalized safari reviews and heartfelt recommendations highlight the trust they place in our expertise and the memorable journeys we create.
From intimate gorilla trekking encounters to breathtaking wildlife safaris and cultural explorations, our guests consistently commend the personalized care, expert guiding, and warm hospitality they receive throughout their journey. These glowing reviews and recommendations inspire us to continually raise the bar and create even more extraordinary safari moments.
Your African adventure deserves nothing but the best—and our clients agree.
Exceptional Personalized Safari Reviews and Recommendations from Our Clients
5-Day Uganda Gorilla Fly-In Safari (Double Gorilla Trekking Fly-in Safari) – Gino Valente and His Father
19 Days East Africa Luxury Safari Expedition – By Winton and Kayler (American Travelers)
19 Days Hiking Mount Kilimanjaro and Gorilla Trekking – Jenny & Family (USA Luxury Travelers)
13 Days Kenya Uganda Game Drives and Gorilla Trekking Safari ~ Parvaneh Saatchi USA Traveler
14 Days Tanzania Uganda Game Drives and Gorilla Trekking Safari ~ Jenny Sussna USA Traveler
VerifiedPosted on Tripadvisor StephanieA reliable and professional tour operator for an unforgettable gorilla trekking experience We recently booked a 3-day gorilla trekking experience with Deks Safari’s from Kigali to Bwindi Impenetrable Forest, and we would highly recommend this company. With so many tour operators to choose from, Deks Safari’s truly stands out through their personal approach, excellent communication, and professional organisation. From our very first contact, Samuel was easily reachable by email and WhatsApp. He responded quickly to our questions, provided clear information, and made sure that everything was arranged perfectly. Deks Safari’s organised all the important details, including transfers, gorilla permits, and additional experiences such as a visit to a local community and a beautiful boat trip on Lake Bunyonyi. Thanks to their excellent preparation, we could fully enjoy our trip without having to worry about the practical arrangements. Our driver and guide was also excellent. They spoke good English, was professional, friendly, and always willing to help whenever needed. We are satisfied with the service provided by Deks Safari’s and would definitely recommend them to anyone planning a gorilla trekking adventure in Uganda. A trustworthy local tour operator that truly cares about creating a memorable and worry-free experience for its guests.VerifiedPosted on Tripadvisor Legends accessoriesAmasing 23 day africa safari holiday Amazing 23 days in Africa with Deks Tours We planned a family safari in africa connecting from uganda to rwanda, kenya, victoria falls, and botswana game drives in chobe with Deks tours. what i can tell you is, the whole trip was exceptional. Samuel our tour guide was so engaging and helping, he was so swift at replies to each question we asked. and from the time we started planning the trip, samuel helped us so much to plan the best itinerary of all time. meaning our guides in different countries, they were all detailed at guiding. Jame in Uganda took us to chimpanzee tracking and gorilla trekking in bwindi forest, wooow it was amasing and physical. Don Sailor in Kenya was equally exceptional on our game drives in Masai mara reserve and lake nakuru. we witnessed the great migration at mara river, it was amasing seeing millions of animals crossing the river. we continued to Victoria falls in Zaimbabwe for another another, the boat cruise, nature walk at the vic falls, and the helicopter experience was a different experience. I assure you we visited all the four highlights of africa as Samuel promised. Lionel on the other side of Botswana took us to chobe for game drives and boat cruise and later drove to Okavango delta for the mokoro experience, this was another experience beyond expectation. the whole team at deks safaris and tours is engaging and really exceptional in planning africa trips. Thanks Samuel, Thanks to all the Guides who made the whole experience amasing, we really look forward to visiting again. ThanksVerifiedPosted on Tripadvisor baba mExceptional Experience in Uganda Exceptional Experience in Uganda I planned a safari to see the gorillas and chimps in Uganda on our 7 days trip with my wife Rinah, but all was amazing. Samuel our planner was so quick at answering questions, and he arranged the whole trip from the time we landed at entebbe airport to trekking the chimpanzees and gorillas, he was so helping. we added on a day in queen elizabeth for game drives and boat cruise on kazinga channel, after chimpanzee trekking, our guide Jamal was so detailed in everything and he was helping. We highly recommend deks africa safaris and tours for travelers planning to visit uganda and or East Africa as a whole. Thank you samuel and Jamal for the great experience.VerifiedPosted on Tripadvisor Greener LAwesome chimpanzee & gorilla habituation experience with Deks Africa Safaris & Tours! I organized my entire trip to Uganda to see chimpanzees and gorillas with Deks Africa and am very pleased with their service and professionalism. After numerous conversations with Samuel at Deks Africa, it seems they are a medium-sized travel agency based in Kampala operating around different African countries. My guide and driver for the trip - Jamal - promptly picked me up from Entebbe airport for our weeklong trip together. Deks Africa arranged for me to go on a chimpanzee trek in Kibale National Park and also a gorilla trek with mountain gorillas in Bwindi Impenetrable Forest National Park. Both were absolutely fantastic experiences, truly nice in a lifetime moment! The hotel & lodge accommodations that were selected by Deks Africa were spectacular and quite luxurious. And Jamal turned out to not only be a fantastic guide & driver, but he is also highly ethical and very caring, which I really appreciated. For example, we had the opportunity to visit the Batwa (Pigmy) village & community near Bwindi, and Jamal suggested that instead of bringing money or toys that we meet with a 90-yr old elderly member of the Batwa community and bring her a weeks’ worth of groceries and food. The elderly woman was so appreciative and happy, you could tell the visit and groceries made her day special, and this was Jamal’s idea - that’s how ethical and thoughtful that he is. Having Jamal as the guide for my trip to Uganda was almost as special as visiting the chimpanzees and mountain gorillas. When I return to Uganda, I will definitely book with Deks Africa again and ask if Jamal is available as a guide - thank you so much for the unforgettable experiences and memories Deks Africa & Jamal!VerifiedPosted on Tripadvisor Tanaka MAmazing 7 days trip to Victoria falls Zimbabwe and chobe Botswana trip Exceptional service by deks tours I and my friends booked a 7 day trip to Victoria falls and chobe national Park in Botswana but I can gladly say that these guys are authentic. From the time I started planning to the time I visited, the whole process was seamless. We saw the Victoria falls from stage one to last one and to the bridge, it's really amazing. The game drives in chobe park were so good we saw lions on a hunt, different t heads of elephants and more. Our guide tawana was detailed in everything and I look forward to visiting again hopefully to see gorillas in Uganda through deks tours. I can recommend you to anyone who plans a trip to Africa because of your authenticity. Thanks deks tours, thanks Samuel who made everything too easy for us. he made sure that the money we paid was really put into use.VerifiedPosted on Tripadvisor Yasmeen hGreat experience with a local company Overall we had a great experience. When we were searching out tour companies Deks came up and when compared to all the other ones the price was comparable. We emailed about an itinerary based on our cost, timing and what we really wanted to accomplish and they responded quickly with the information. We decided to support a local company for this trip. We emailed questions before the trip and they were very quick with responses and information. On site the contracted guides/drivers were very good at letting us know what was going to be the activities for the day and next day. The accommodations booked were great and the hotels were very accommodating with any allergies and food preferences. The safari experience were great, we also did Gorilla, chimpanzee and Golden monkey trekking which the company arranged for us. We had jsut booked myself and a friend so it was great we were the only ones in the vehicles. They also arranged local experiences to learn about the culture, people and industries they have. It was an Amazing trip! Only bad thing which they cannot control is the roads are rough. The drivers did their best to navigate the pot holes and bumps and did warn us in advance that the roads were poor.VerifiedPosted on Tripadvisor GinoSave research time, just book these guys now Dek's Safari was an amazing choice to accommodate our two-person last-minute gorilla and golden monkey New Years treks. The communication to arrange all logistics were extremely professional and responsive. Our accomodations were spectacular. Our driver and guide Dalson was entertaining, knowledgeable, reliable, and handled everything the jungle threw at us. If you're considering multiple tour groups, I'm more than delighted with Dek's so you should just book with them now.VerifiedPosted on Tripadvisor Simon HAmazing 14-day holiday experience in Uganda - Highly recommend! Thinking of exceptional, 14 day Uganda trip is beyond compare especially with a reputable company deks tours. We planned a wildlife, chimps and gorilla trekking trip with Samuel in August, and he made sure we had the best experience in the wild. From the time of booking to the time of meeting with our guide Jamal and to doing all the activities, the whole team was engaging and helping. Our trip started with shoebill tracking in Mabamba swamp where we took a canoe. We went to jinja for water rafting on the nile it was really amazing. Proceeding to Murchison falls national park with rhino tracking in ziwa sanctuary. A boat cruise on the Victoria nile was just another thing. The trip extended to kibale forest for chimpanzee tracking and bigodi walk, engaging with the community in bigodi made us feel home. And queen Elizabeth game drives, w spoted a number of lions and the tree climbing lions and a boat cruise on kazinga channel was really fun. The highlight of it all was the encounter face to face with the mountain gorillas in Bwindi forest, these mountain giants made us yearn for more trips in Uganda. A rlaxation at lake bunyonyi was amazing. The whole trip was really arranged well to the maximum and we are to plan another trip with you Samuel and we shall always ask for Jamal as our guide. Thank you so muchVerifiedPosted on Tripadvisor Stephanie D10 Days of Pure Ugandan Magic Experience From Rhinos to Gorillas, and Every Heartfelt Moment in Between From the very first sunrise to the last golden sunset, our 10-day Ugandan safari felt like stepping into a dream — a vivid, living story that unfolded across five incredible national parks. It wasn’t just a trip; it was a once-in-a-lifetime experience that touched our hearts in ways words can hardly describe. My husband and I had chosen Uganda for our honeymoon, and from the moment we met our guide Jamal from Deks Safaris & Tours, we knew we were in the hands of someone special. What followed was ten days of pure wonder, connection, and unforgettable adventure. Our journey took us through Murchison Falls, Kibale Forest, Queen Elizabeth National Park, Bwindi Impenetrable Forest, and Lake Mburo — each destination revealing a new side of Uganda’s soul. The landscapes shifted from rolling savannahs to misty rainforests, each teeming with life and beauty beyond imagination. Everywhere we went, we were welcomed with warm smiles and genuine kindness. Uganda isn’t just beautiful — it feels alive, like the land itself breathes a quiet magic. Our adventure began at the Ziwa Rhino Sanctuary, a place where hope and protection walk hand in hand. Standing just a few meters away from a small herd — seven majestic rhinos, including a playful calf — we could feel the heartbeat of conservation at work. The rangers’ devotion was deeply moving; their gentle whispers, cautious steps, and passionate explanations revealed just how much love and courage go into protecting these endangered creatures. It wasn’t simply an encounter; it was a moment of quiet reverence — a reminder that humans and nature can coexist in harmony when care leads the way. Then came Murchison Falls, and with it, awe in its purest form. Watching the mighty Nile squeeze through a narrow gorge before crashing into the depths below was mesmerizing — raw power and beauty intertwined. At sunset, the falls turned to gold, painting the riverbanks with a warm glow that felt almost sacred. The next day’s boat safari offered a different rhythm of life: hippos lounging in the shallows, buffalo grazing by the water’s edge, and crocodiles basking in the sun. Nature’s orchestra played softly around us — every sound, every ripple, a note in the grand symphony of the wild. Trekking through Kibale Forest in search of chimpanzees was like stepping into another world — alive with rustling leaves, echoing calls, and the occasional burst of laughter from above. It took patience, but the reward was beyond anything we imagined. We found ourselves just a meter away from a calm male chimp, reclining on the forest floor, hands folded behind his head as though posing for the perfect photograph. Around him, others groomed, played, and wandered in their natural grace. It was a tender moment — unfiltered, peaceful, and profoundly human in its familiarity. To be so close, to see their intelligence and emotion reflected back at us, was an experience that lingers in the soul. And then came the moment we had dreamed of for years — the gorilla trek in Bwindi. No words can truly capture the feeling of standing just a few meters from a family of 11 mountain gorillas, watching three playful babies tumble through the vines under their mother’s watchful gaze. The silverback’s deep grunts filled the forest, yet there was no fear — only respect. The rangers guided us gently, their calm confidence mirroring the deep trust they share with these majestic beings. The trek itself was surprisingly manageable — about 30 minutes down the mountain to where the gorillas were feeding. As they moved, we followed quietly, hearts pounding with every step. The forest was alive with light and mist, the air heavy with the scent of earth and rain. Our group was wonderful, offering helping hands when the climb got steep, especially to one older lady who never stopped smiling despite the challenge. That day, we didn’t just witness wildlife — we shared a moment of life itself, raw and unfiltered. From the misty jungles of Bwindi, we journeyed to the open plains of Queen Elizabeth National Park — a world of golden grasslands, shimmering lakes, and abundant wildlife. It was here we saw two elegant leopards, each a fleeting shadow of beauty slipping through the bush, and later, two majestic tree-climbing lions lounging lazily in the branches of Ishasha’s fig trees. Those sights felt like pure privilege — as though the wilderness had chosen to reveal its secrets just for us. Every drive brought new wonders: herds of elephants crossing the tracks in quiet procession, towers of giraffes silhouetted against the horizon, and the graceful kob moving through the savannah. Uganda’s diversity was astounding — each moment unique, every encounter brimming with life. Our final stop, Lake Mburo National Park, offered a peaceful ending to our journey — a perfect balance of tranquility and gentle adventure. The park’s rolling hills, mirrored lakes, and wandering zebras felt like a soft farewell from the land we had come to love. Here, time slowed, allowing us to absorb everything we had seen and felt over the past ten days. Heartfelt Hospitality – Stays that Felt Like Home Throughout our safari, every lodge we stayed at welcomed us not as guests but as friends. The touches for our honeymoon were thoughtful and heartwarming — flower petals, smiles, and quiet gestures that made every night special. But the highlight of all was our stay at Elephant Hab. Barbara and her team treated us like family, their warmth and care leaving a lasting imprint on our hearts. It wasn’t just service — it was genuine kindness, the kind that makes you feel truly seen and appreciated. We even wrote a separate review for them because they so deeply deserved it. And then there was Jamal — our guide, our guardian, and the person who made this adventure seamless. His calm presence, deep knowledge, and unfailing kindness elevated every moment. Even when we had a tyre issue early in the trip, he handled it effortlessly, ensuring we stayed comfortable and safe. What touched us most was his thoughtfulness — on our final day, he surprised us with one of my photos, printed and block-mounted as a honeymoon gift. That small gesture spoke volumes about who he is — caring, humble, and passionate about what he does. Traveling with him felt like journeying with a friend who truly loves his country. Having traveled through seven African countries, Uganda stands apart — the safest, warmest, and most welcoming of them all. Its beauty isn’t only in its landscapes or wildlife but in its people. Every village we passed was filled with laughter and life; children ran to the roadside waving as we drove by, and strangers stopped to help when we had car trouble, offering tools and smiles without hesitation. There’s a sense of community here — an unspoken bond that connects everyone, locals and visitors alike. Uganda has a heartbeat — steady, strong, and full of joy. It’s a land that embraces you, surprises you, and gently changes you. We came for the gorillas, but we left with so much more: gratitude, connection, and memories we will cherish for a lifetime. Our 10-day honeymoon safari with Deks Safaris & Tours wasn’t just a vacation — it was a story of love, adventure, and discovery written across the heart of Africa. Every moment felt thoughtfully curated, every destination brimming with wonder. We left Uganda with full hearts, endless appreciation, and a deep promise to return one day. Uganda truly is the Pearl of Africa, radiant, soulful, and unforgettable.VerifiedPosted on Tripadvisor Joseph WPerfect 12 Day Tanzania Uganda Safari with Deks Tours I and my husband Winton booked a 12 day trip to Africa with deks safaris and tours in September but to our surprise all the trip was beyond compare. We first undermined the company because it had few reviews and given it was new, but their service is too professional, authentic and perfect. From the time we started talking to Samuel about the trip to the time of booking the trip, he was really engaging and helping all through the process. And when we landed at Kilimanjaro airport in Tanzania, we met with him in person well presented as a company. Our guide Emma gave us an exceptional 7 day experience in Tanzania, game drives in Serengeti, we spotted a number of cuts, the wildebeests, and a series of other animals. And proceeding to Uganda, where we met our guide Jamal, he made the gorilla trekking and chimpanzee tracking experience far beyond compare. Face to face with the mountain gorillas in Bwindi forest made us to demand for another trip in Uganda. We really look forward to plan another trip with you guys. And we are to recommend you to any of our friends planning a trip to Africa. Thanks Samuel, Emma, Jamal and the whole Deks Safaris team. From Winton and Ketra
